What is the purpose of KM in Albion Fabrics Ltd (AFL)?

Several purposes exist why an Organisation would adopt knowledge management:

To be Innovative
To achieve competitive advantage
To reduce costs
To improve sales
To gain efficiencies in its processes!!!

This I believe should be the first purpose of AFL. Currently, there is no system in place that captures their business processes. An enterprise-wide KMS is needed to manage the Organisation’s knowledge in a digital content.

Their business knowledge is specialized and has a lot to do with visuals. Therefore, this specialized knowledge needs to be made unique to AFL. I would recommend a Knowledge Work system which can include: computer-aided design (CAD), 3D visualisation, Virtual reality, and investment workstations to enable AFL store and retain this knowledge.

Identified Problem areas in AFL
For Albion Fabrics, I have identified the following as problems areas:
• No digital content of their specialized knowledge, therefore inter team collaboration is absent,
• Organizational learning is slow because no tools to facilitate.
• No tool for creating and storing new knowledge from external sources (i.e. fashion updates)

HANSEN, M.T., NOHRIA, N. and TIERNEY, T., 1999. What's Your Strategy for Managing Knowledge? Harvard business review, 77(2), pp. 106-116.